Neighbourhood Community Officer Program

Neighbourhood Community Officers work in partnership with local residents and community-based organizations to address crime, disorder and community safety issues. The program was first introduced in 2013 across the city and evolved through community consultation and Humber College independent research to develop the best practices rolled out in Fall 2019.

They are embedded in one neighbourhood for at least four years to actively co-develop solutions and mobilize Toronto Police resources in order to reduce crime, fear of crime and anti-social behaviour.

Acting as ambassadors for the Toronto Police Service, they work collaboratively with residents as well as community agencies to build sustainable solutions.

There are Neighbourhood Community Officers throughout all 16 police Divisions.

As of December 2024, the program expanded into 61 out of 158 City of Toronto neighbourhoods and two portions of the subway line.

Four new NCO officers will be assigned to each of these areas:

• Dufferin Grove in 11 Division
• Banbury-Don Mills/Victoria Village in 33 Division
• Wexford-Maryvale in 41 Division
• Etobicoke City Centre in 22 Division

The NCO program also expanded to the Toronto Transit Commission subway system, with four officers assigned to the Yonge Line in two areas:

• Union to Wellesley stations
• Boor to Eglinton stations